The SpinAway Casino from NGame NV is one of the newest casinos on the market, but already impresses with many special features and its range. SpinAway has only been available since the end of November 2020 but has already attracted many experienced players and is enjoying some popularity. This is not least due to the interesting setting, which takes you into space.
Now that the developers have had enough time to listen to customer feedback, fix any bugs and optimize performance, it is time to put SpinAway to an extensive test. Here you can find our experiences with the terms and conditions, the bonuses, the game selection and the customer support.
The first look
At first glance it becomes clear that SpinAway wants to take players into space and has designed the entire design of the website with this aim in mind. If you visit the website of the SpinAway Casino you will be greeted by a picture of space in front of which an astronaut with slots as a face hovers. In addition, very large new customer bonuses are advertised. At the top is the navigation menu with which you can easily switch between the start page, the games and the FAQ. To the right of this you will find the search function, with which you can find your favorite game in no time at all, as well as the option of logging in or creating an account or accessing your own account.
Below you will find information about the payment options offered, as well as a selection of the most popular games at SpinAway. The rest of the page is wrapped in dark blue color, which elegantly underlines the space aesthetics. Of course, all of this helps to give SpinAway an unmistakable identity and differentiate it from the rest of the industry. There is no separate app for SpinAway, but the website has been optimized for mobile devices. Customers can easily access the SpinAway Casino website with their smartphone or tablet and enjoy the same selection of games as they can on their home computer. At first glance, SpinAway cuts a fine figure, which is really impressive for such a young casino.
The range of games at SpinAway Casino
The selection of games is as wide as the universe, that would probably be a bit too much, but still more than 1,500 different games are offered here. With games from the giants of the industry such as Netent, Yggdrasil or Play'N Go as well as smaller developers such as Green Jade find a home in the SpinAway Casino. Thanks to this close cooperation, the offer is constantly being expanded so that you can always offer the latest games, so there will definitely be variety in the future too.
But we also have to exercise some criticism, unfortunately there is no way to sort by provider at SpinAway Casino. Otherwise you can sort the games according to different categories as usual.
By far the largest category in SpinAway Casino is made up of a wide variety of slots from the various providers. Of course, there are also absolute slot classics such as Book of Dead from Play'N Go or Gates of Olympus from Pragmatic Play. We particularly liked the opportunity to try out all of the SpinAway Casino's games first in a free demo version without registering or verifying yourself beforehand. Slot machine fans are guaranteed to get their money's worth at SpinAway.
The selection of jackpots is unfortunately much smaller than that of slots, but still offers a lot of variety. Overall, SpinAway Casino customers can choose from 16 different progressive, i.e. steadily growing, jackpot games. This selection can change constantly but also includes some top games like Microgaming's Mega Moolah. The jackpots range from a few thousand euros to millions. Everyone is guaranteed to find the right jackpot here.
Table games – roulette, poker and Co.
Unfortunately, the selection of table games is also kept rather minimalist and doesn't offer nearly as much choice as the slot machines, but there is still a lot to offer to customers here. Above all, several variants of roulette. But fans of blackjack, baccarat and poker are catered for, thanks to different poker variants and a sufficient selection of blackjack tables. We noticed positively that more exotic games such as Pachinko or FU 88 are also offered, which is especially pleasing to fans of Asian games of chance.
Every self-respecting online casino now offers an online casino, so it is not surprising that SpinAway also offers one. Players can choose from 28 different games. Casino classics such as poker, roulette or blackjack are of course also on offer, but there are also a few surprises waiting for customers. You can also play Monopoly Live or try your luck at Dream Catcher and Super Sic Bo. The games are streamed to your home in HD by Evolution Gaming. We particularly liked the opportunity to interact with the other players and dealers via live chat.
Bonuses and promotions at SpinAway Casino
SpinAway Casino currently only offers a single bonus, which is relatively weak for an online casino nowadays, as an existing customer feels a bit neglected. At this point we have to address one of the biggest criticisms from other sites. Many other reports indicate that the SpinAway Casino bonus operations are unfair or disadvantage the player somewhat. In the following we will take a closer look at the bonus and the operations themselves.
The SpinAway deposit bonus offers new customers the opportunity to receive up to € 1,000 spread over three deposits, plus 100 free spins spread over 10 days after the first deposit. A bonus of 100% is granted on the first payment, but not more than € 100, on the second there is 50% but not more than € 200 and on the third there is then 25% up to a maximum bonus of € 700.
According to the sales service, this bonus must be implemented 40 times. Bonus credit is always used if the cash balance on an account is no longer sufficient, if a payment of the cash balance is requested before the turnover conditions are met, the bonus expires. This may sound unfair at first glance, but it is often the case with online casinos. Bonus credits expire after 30 days, and free spins after 7 days, these are relatively fair services compared to the industry.
The industry standard is 7 days for bonus balance. Now we come to a somewhat unfair service, before a bonus is even granted a player has to wager 20 €, which does not count into the turnover service. You are not used to this from the industry, but otherwise the operation is simple industry standard, so we cannot understand this criticism.
Deposit and withdrawal
Since the SpinAway Casino is still relatively small, only a handful of payment methods are offered, including the option to pay by crypto currency and even request a payout in crypto. All payments are free of charge and will remain so, according to SpinAway. However, on Trustpilot a lot of criticism practiced on the payout, as it takes longer than average, we could not confirm this in our test, but it could also be due to the payment method.
|Art||Processing time||Limit per transaction|
|Master Card||Right away||€ 20 – € 2,000|
|Visa||Right away||€ 20 – € 2,000|
|Cash to Code||Right away||€ 25 – € 100|
|Bank Transfer||3 – 7 Days||€ 20 – € 1,000|
|Instant bank transfer||Right away||€ 30 – € 5,500|
|Token||Right away||€ 20 – € 10,000|
|Bitcoin||Right away||€ 30 – € 5,000|
|Litecoin||Right away||€ 30 – € 5,000|
|Ethereum||Right away||€ 30 – € 5,000|
|Art||Processing time||Limit per transaction|
|Bank Transfer||3 – 7 Days||€ 20 – € 5,000|
|Token||2 – 4 days||€ 20 – € 4,000|
|Bitcoin||24 hours||€ 30 – € 5,000|
|Litecoin||2 – 3 days||€ 30 – € 5,000|
|Ethereum||2 – 3 days||€ 30 – € 5,000|
Security, seriousness and customer support
SpinAway relies on SSL encryption and, according to its own statement, always uses the latest security tools. When it comes to data protection, SpinAway doesn't do much different than other online casinos. SpinAway operates without a German license, but under one from Curacao, so it is monitored by the authorities there and falls under EU regulations. The customer support leaves something to be desired, as it can only be reached via e-mail and live chat and the FAQs are kept very short and superficial, and this definitely needs to be improved.
Conclusion on SpinAway
Even though SpinAway has only recently been on the market, a lot is being done right here. The only criticism we have is the lack of the ability to sort by provider and the long payout times, especially with cryptocurrencies, this is unusual. We can still recommend SpinAway with reservations.
Letzte Änderung am 8. September 2021 durch Maria – the Lady –